Contact Us
We'd love to hear from you. Whether you're stuck on a generation, have a question about your subscription, or just want to share what you made with Image to Video AI, we're here to help.
How to Reach Us
The best way to reach us is by email:
[email protected]This inbox covers everything — support, billing, privacy requests, and general questions. Just tell us what’s going on and, where relevant, include your account email so we can look into it quickly.
Response Time
We reply to most messages within 24 to 48 hours, Monday to Friday. After you write in, a real person reads your message and gets back to you directly — no ticket mazes.
What We Can Help With
- Technical support — issues with uploads, generations, downloads, or output quality.
- Billing & subscriptions — questions about plans, credits, renewals, or a charge you don't recognize. Please reach out before starting a chargeback so we can sort it out fast.
- Privacy requests — access, correction, or deletion of your data (see our Privacy Policy for your full rights).
- Partnerships & feedback — collaboration ideas, press, or product suggestions.
Want to know more about who we are and what we're building? Visit our About page.